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Thursday, July 31, 2014

Introducing the Internet.org App

 
Over 85% of the world’s population lives in areas with existing cellular coverage, yet only about 30% of the total population accesses the internet. Affordability and awareness are significant barriers to internet adoption for many and today we are introducing the Internet.org app to make the internet accessible to more people by providing a set of free basic services.
Internet.org AppWith this app, people can browse a set of useful health, employment and local information services without data charges. By providing free basic services via the app, we hope to bring more people online and help them discover valuable services they might not have otherwise.
The Internet.org app will be available first to Airtel subscribers in Zambia and we’ll continue to improve the experience and roll it out to other parts of the world.

Through the Internet.org app, Airtel customers in Zambia will have basic access to:
Airtel customers in Zambia can access these services in the Internet.org Android app, at www.internet.org, or within the Facebook for Android app.
 

Wednesday, July 30, 2014

How to Use Pinterest for Business

  
One of the most feared social media platforms, but if your target market is there, there is a pretty good chance that you should be too! So how do you use Pinterest for your business? Here’s some ideas that can make Pinterest a valuable platform for you.
How to Use Pinterest for Business
1. Direct traffic
The great thing about Pinterest is you can use it to direct traffic to your website, a product, or a blog post. With each pin you post or re-pin you can include a link. This link will direct users to your site as soon as they maximize the photo and click it for more information. Include a call to action in the description of your photo that will entice your target to continue on a click-through.
2. Set-up boards
When you start your Pinterest account you should create a few boards that you can re-pin and pin your posts to. Try and think outside the box, and create value so your target will want to follow the entire board! For example: DavidsTea has a board of recipes you can make with their tea. They re-pin from other users who create their own recipes, and also add their own.
It’s important to not skip this step! You don’t want to just be re-pinning and pinning to unrelated boards and not organizing your pins.
3. Timing
Timing is everything with Pinterest. It’s important to not just sign-on to your account, pin and re-pin a million posts at once, and then not log-on for awhile. This will first off annoy the people who were following you, and second off is it ever a good idea to only check a social platform once and awhile? No! Treat Pinterest like you would anything else.
4. Integrate
Add a “pin-it” button on your website so users can easily pin your content right on their own Pinterest. This doesn’t always appeal with all brands and organizations, but especially ones with products, or great visuals that your users will want to share!
5. Descriptions
Many people get caught up with how beautiful or awesome a photo is on Pinterest that they forget about the description. Include your keywords, and make them enticing! You want people to click through to the linked page, and you want people to get context to what they are looking at, even if you may think it’s obvious.
Pinterest is a platform that many find foreign, but in fact it can be a valuable tool, and if used the right way there is huge potential for creativity.
What are some ways you use Pinterest for your business, or what are some great examples of businesses using Pinterest? Let me know in the comments!

Pinterest and Google Plus: Two Peas in a Pod

Cross-platform strategies are an incredibly powerful social media tool. The approach works exceptionally well with Pinterest and Google Plus. I recently did an hour-long live video broadcast with Peg Fitzpatrick and Rebekah Radice to discuss this topic.

Pinterest and Google Plus: Two Peas in a Pod
What follows in today's column is a summary of the top lessons from the show. I'll include a couple of video clips to extract the show highlights so you can get most of the value without having to watch the whole show!

Strengths of Google Plus

Firstly, don't believe the articles that come out from time to time saying that Google Plus is dead, or that Google is abandoning it. It's a live and vibrant network with lots of great discussions going on, and Google is actively releasing new features all the time.
Two of Google's recent major releases include: +Post ads which was released April 16, Google Plus Stories, which was released May 20, and Google My Business, which was released June 11. These are major new features that clearly indicate Google's ongoing commitment to the platform.

Google Plus has some significant advantages over other platforms as well. Here are some of the most important ones:
  1. The Platform Encourages Long Form Content: On Google Plus, it's quite natural to write lengthy posts. It's also pretty common to get long form comments back as well. The result is that the discussion threads can get very involved and result in a lot of fantastic give and take between the participants. If you want an in-depth dialog, Google Plus may just be the best place to get it.
  2. Robust Formatting of Posts: Part of the way that long form content is supported is through more robust post formatting features. This includes the ability to use bold, italics, underline, strikethrough, and emoticons. These features are available to commenters as well, not just in the original post.
  3. Easier to Make New Connections: Google Plus is more open, in that you can directly message people you are not currently connected with. This gives you more avenues to build relationships without having to rely solely on commenting on someone's stuff, and hoping they decide to connect with you.
  4. Impact on Personalized Search: People who follow you will see your content higher in the search results. In addition, if they follow someone else, and that person +1s or shares your content on G+, they will also see it rank higher when they search on relevant terms - often 10 positions higher or more. Properly leveraged, this can have a significant positive SEO impact for your business.
Google Plus is also a great visual social network, with features like full-column-width and multi-column post images, large link images, Auto Awesomized photos and videos, and the new Stories feature that automatically turns your travel or event photos and videos into an interactive album. These visual features are where it intersects with Pinterest!

Strengths of Pinterest

One of the advantages of Pinterest over Google Plus is that on Pinterest, you can save all your most awesome stuff and then find it again easily. People have come up with "hacks" to save favorite posts on Google Plus, but it is not as easy to do, nor is it easy to find them again. On Pinterest, you can have numerous topical boards, and finding an older piece of content you want to share is as easy as visually scanning the right board.

Pinterest pins also seem to have a longer "shelf life" than content on most other social networks. Peg and Rebekah have observed that some pins of theirs that got thousands of repins a long time ago are still getting hundreds of repins today. Pinterest seems to bring content that has received a lot of pins back to the top of peoples' streams again and again.

Getting Started with Pinterest

At about 50 minutes into the show, Peg and Rebekah rattled off nine quick tips for getting a Pinterest campaign going fast. Here is a short video that shows the highlights of that discussion:

Here is a short summary of their main points:
  1. Create 10 boards.
  2. Pin five things to each board.
  3. Write good descriptions for the boards and pins that include keywords.
  4. Connect with and follow 10 people a day.
  5. Pin at least three new things a day.
  6. Tweet at least one of your pins each day.
  7. Add a link to your Pinterest account in your Google Plus profile.
  8. Put a link to your Google Plus profile in your Pinterest profile.
  9. When pinning content from your blog, be sure to add a link to the original post on your blog to the pin description.
As with all social networks, getting started may seem tough, but the above formula should get you moving on Pinterest pretty quickly!

Getting Them to Work Together

There is a tremendous amount of leverage when you can coordinate your efforts between two different social networks. As Google Plus has great visual feature support, it's a natural fit with Pinterest. By being on both networks, you can significantly increase your overall reach. You never know where your prospects are most active. If you reshare your Google Plus content to Pinterest, you have the opportunity to be discovered by Pinterest users who don't use Google Plus, and vice versa.
Here is a short seven-minute video capturing many of the best moments from the show:

Because Pinterest is such a great platform for discovering new content, one useful tactic is to browse Pinterest for something that would be interesting to your Google Plus audience, and then share the pin of that content on Google Plus with a longer form introduction to get a discussion going. Don't forget to link back to the original pin (with something like "Pin this for later!") in your G+ post.
Google Plus and Pinterest also make a nice matchup because Pinterest is generally a lot lower maintenance than Google Plus. When you create something on Google Plus that has a nice image, all you have to do is pin that image to an appropriate Pinterest board. Of course, you will get greater benefits from Pinterest if you're active there, especially in repinning others' pins, but you can do that whenever you have some extra time.
One of the reasons why these platforms work so well together is that you can use the exact same image in both without having to resize the images. You don't have to create a specific image for each of those two, as you do have to do for other platforms such as Twitter or Instagram. This shortens your time in creation and editing mode while extending your reach and effectiveness.
There are now tools such as Canva that allow almost anyone to create images for their online content that will be more sharable and look good on Pinterest and Google Plus. It's critical now to have large format images on your blog posts. That makes the posts more likely to be pinned, and they will grab more attention on Google Plus, as Google Plus is more likely to display the share as a large image post rather than a thumbnail.
Bear in mind that integrating Google Plus and Pinterest will only work well if you are very clear on your own social media marketing strategy. You need to know your purpose for using social media, who your target market is, and what kind of content they crave. Of course, this is good advice for any social media strategy.
Because they consistently integrate content across Google Plus and Pinterest, Peg and Rebekah have seen traffic to their sites skyrocket from both networks. It has created a 1 + 1 = 3 scenario for them. For example, Peg found that she started having good success sharing some of her best pinned images from Pinterest to Google Plus, where those same images also did quite well.
Content curation is one way Pinterest can help you do Google Plus (or really any social network) better. You can store all your best resources on various topics on Pinterest boards. Then when someone on Google Plus asks you for the best resources on a topic, you can just share your relevant Pinterest board with them. This works best if you have created different boards for each major topic area you address.
Another idea is to create a Pinterest board for "My Hottest Google Plus Posts" and pin your most popular posts there. This can make for great reshares on a periodic basis on Google Plus.

Summary

There are many ways to get these two great platforms to work together. Once you get started, you may find it quite compelling!
As we have noted, being on more than one platform exposes you to new audiences, and Google Plus and Pinterest make a great pairing. Sharing content back and forth across these platforms can bring you a great deal of leverage, and you may find, as Peg and Rebekah did, that it brings more traffic to your site as well!
This interview was aired as a Google Plus Hangout on Air on The Digital Marketing Excellence Show. You can see the full hour long video here. The video is also time-stamped so you can jump to specific parts of the dialog to sample pieces of it without having to watch the whole show.

Become a Pinterest Warrior: Social Media Marketing on Pinterest [INFOGRAPHIC]

Is Pinterest part of your social media marketing strategy?
 
Become a Pinterest Warrior: Social Media Marketing on Pinterest [INFOGRAPHIC]Pinterest has 70 million active users worldwide.
 
The social network also generates more traffic than YouTube, Google+ and LinkedIn combined. And when it comes to money per click, Pinterest generates 27 percent more money than Facebook and 400 percent more than Twitter. Because of these numbers, you have no choice but to leverage Pinterest.
 
And to show you how can you use Pinterest to promote your business, the folks at Emerchantbroker have created a nifty infographic called "How To Become a Pinterest Warrior" that breaks down everything you need to know about the visual based social network - Pinterest.
 
Here're some key takeaways:

1. Set up your business account

Choose your business type: This will make it easier for people to find you.
Link and verify for your website: So people know this is your official profile and can see your full URL.
Include your location: Especially if you  are a local business.
Upload your profile picture: One that us easily related to your brand.

2. Creating your boards

Begin with 5 - 6 boards with at least 10 pins each.
Use Keywords in your boards titles.

3. Start pinning:

Pinterest is all in the visuals. In order to grow your following, you need to be sharing appealing, high-quality images. For better understanding of the platform, look at what your competitors are sharing and repinning, what's working for them, what isn't, and see what you can replicate and improve upon!

There's more in the full graphic. Take a look.
Become a Pinterest Warrior: Social Media Marketing on Pinterest - #infographic

7 Ways to Make Your Video Stand Out on Pinterest

7 Ways to Make Your Video Stand Out on PinterestPinterest is best known for pinning recipes that never get made, workouts that never get done and thousands of darn good quotes. But it’s also become a great place for marketers to pin videos. Unlike that “1000 push-ups in 10 days” pin, these videos are actually being viewed.
According to a study, video is the most engaging form of visual content on Pinterest, so it’s important that you use it to your business’s advantage. Here are seven genius ways to make your video stand out and drive traffic on Pinterest.
1. Make a Great Thumbnail
The thumbnail is what people will see first and if you don’t use something eye-catching, people might jump right past you. Remember, Pinterest is a visual site, not a text-based site. Try out your thumbnail on others and ask them how engaging they find it.
2. Include “Pin This” Calls to Action
The point of pinning a video to Pinterest is to help it go viral, so make sure you’re encouraging your audience to spread the word. Use annotations on your web site with “pin this” calls to action that will encourage people who watch the video to pin it to their own site. That way, you may reach an audience who wouldn’t have otherwise come to your site.
3. Use the Description Field Wisely
Make sure that you take advantage of Pinterest’s 200-character description field in order to make a full accounting of what goes on in your video. This will optimize the chances that your video is found in a search and increase the likelihood people will actually watch. For instance, if 12 Keys — a Florida alcohol and drug recovery center, wanted to promote a video on rural vs. urban drug use, it would include some of the relevant stats from the video rather than just stating “This video is about rural vs. urban drug use.”
4. Repin Other People’s Videos
This may sound confusing since you’re trying to make your own video go viral, but bear with me. When you repin others’ videos, you’re participating in the social network aspect of Pinterest and not just promoting yourself. Pinterest likes this. The site is more likely to recommend your pins to others and that will help your own video’s potential audience grow.
5. Sponsor a Contest
Yes, contests remain the way to go on Pinterest. They grab attention and they’re a great way to encourage people to look at your content. The social media site has a number of rules you must follow about contests, so make sure that you read them over thoroughly before you try to set up your own. You should encourage people to repin your video as part of the contest, in order to build your reach. Also, make sure the contest is fairly easy to navigate; you’ll lose your potential audience if you make it too complicated.
6. Make Videos Short and Sweet
There’s nothing worse than a video that drones on and on. Remember, in the online world, shorter is better when it comes to video. Don’t take three minutes to say something that could be said in 30 seconds. Instead, work with a tight script and have a clear goal in mind for your video. The sharper your points, the more likely people are to actually retain them.
7. Quality Matters the Most
Above all, make sure your video is high quality. If it looks like someone shot it in the warehouse on their iPhone, no one will want to watch. Spend time making the best video you can before you start promoting it on Pinterest. 

Measuring Your Social Media ROI

Posted on July 30th 2014

Measuring Your Social Media ROI
You’re investing time—which is money—and possibly actual funds on social media. How do you know what ROI (return on investment) you’re getting for these efforts?Is there a way to measure your social media ROI? You won’t know unless you set up tools to help you identify what works, what isn’t working too well, and areas for improvement. Social media ROI is subtler than in advertising. It takes longer to make an impact, but when it does, the payoff can be valuable. Spend some time with a social media expert to learn more about ROI in this paradigm and how to manage it. But before you do this, take a little time to actually see what it looks like.

Social Media ROI – Then And Now

It has only been a few years since social media really began turning heads in terms of actually “needing it” for both small businesses and corporations alike. Conversations around the topic of social media typically consisted of addressing that it is a nice-to-have and establishing a plan to create an online presence for a particular company, brand, product, and/or service across a variety of social media platforms. The caveat to these ideas came with the next follow-up question, which was something along the lines of the following: “How will this make us money?” Answering this question left a lot of marketers, brand managers, and social media gurus scratching their heads to come up with an answer, especially one that could be backed up with cold hard facts. For those responsible for creating and executing any other type of marketing programs, such as an email campaign for example, this question could be easily answered by plugging in data from previous tactics and churning out a ballpark ROI figure. But when it came to social media, and trying to put a ROI dollar figure next to how much $1 from a marketing budget could generate on Facebook, the answer was usually, “I don’t know.” This in turn moved the conversation about social media in the direction of “we know it’s something we need, however, we’re not really sure how to generate and track revenue from it.”

Yes, You Do Need A Social Media Presence

If you worry no one is noticing your tweets or visiting your website, don’t despair because unless you have some kind of monitor in place, you really don’t know for sure. Plus, it takes time and repeated, steady effort to make a dent on social media. It’s unusual to see a strong ROI within three months; six months is more usual. At this point, people following you on Twitter will start retweeting and responding, or Liking a post on your Facebook business page. To stroke ROI, you have to pay attention to the sites you use. This means regularly checking your Facebook page (at least once a day) to respond to questions and comments left on it, and to post something interesting for your visitors to read and hopefully, share on their own pages. Make your page interesting, invite friends to visit and Like it, and you’ll start to those numbers go up. For Twitter, check the tweets you receive a couple of times a day, retweet what’s interesting, and tweet items newsworthy to your followers/customers. Take time to visit the pages of people you follow if they aren’t very active tweeters; they may have something useful for you to share as well.

Use ROI Tools Attached To Your Social Media Accounts

Facebook business pages include two tabs—Activity and Insights—important to study to understand what can make your page useful to customers and potential ones.
  • The Activity tab includes a Notifications list showing links people like, and who they are. This can help identify trends. It also has a link for Messages people send privately (e.g., not posted on the site)The Insights tab graphically shows data on the page’s Likes, the reach your Posts make, and
  • Engagement—the number of Likes, comments, shares, and clicks on a link you provided. Similar data are provided for Posts, including paid ones (advertisements).
Twitter will send weekly stats to your email, but they are pretty basic:
  • Total views you received
  • Number of new followers
  • Number of replies to your tweets
  • Photo clicks
Twitter provides a more robust dashboard detailing activity from ads and promoted tweets. It recently added organic statistics as well. You must sign up on Twitter Ads to get it, but you don’t have to actually purchase anything (at least not for now). You will see graphics showing your tweets, retweets, replies, impressions, and engagements. It also provides analytics on your followers: their interests, location, and who else they follow
.

Saturday, May 24, 2014

Socially Stephanie: How to Market Your Mobile App

Socially Stephanie: How to Market Your Mobile App

Socially StephanieDear Socially Stephanie:
I'm currently working on an app. While the launch is still some time away, what should I be doing to prepare? I want to get as much excitement around the app as possible before the launch and then go hard once it launches to make sure I get a lot of downloads from the get-go. Do you have a strategy I could follow? I'm planning to introduce it on Google Play and iTunes.


App-tastic in Apple Valley

mobile appsDear App-tastic:

Congratulations! You are very smart to think about these things beforehand. It is always easier to build buzz and excitement before a launch. In fact, the most successful apps are those that get the most downloads in the first weeks. If you wait too long, it could be too late. Don't worry, I have a strategy for you and I think you're going to like it.
Marketing your mobile app
But before I get into the nitty-gritty, I want you to take that phone out of your pocket and put it into your hands. Stare at it. Love it. Make it your best friend and really think about how you use it and how others use it. Why, you ask? Because apps are downloaded via mobile phones, nowhere else. That's where I want you to focus your marketing attention.

With that said, and considering that you're an app creator, I assume you already have a responsive website. That means when people come to your site from their phone or tablet, they see your mobile friendly website, not the website you view from your desktop. (If you don't, get one, fast.)

I'm going to break this strategy up into pre-launch and launch to make sure you have a timetable, because you need to stay on track. Ready? Let's dive in.

During the prelaunch phase, you need to concentrate your efforts on gathering leads and generating buzz. I want you to capture those leads right on your website. And I want you to capture both email and phone number. I'll explain later.

So how do you go about getting leads? It's all about the content. Awesome content plus the influence of social media equals increased pre-qualified traffic. Increased pre-qualified traffic brings you leads. It's a simple formula really, and it's something I call social blogging.
Make sense? The more targeted the blogs and your social content become, the more qualified your traffic will be. Now for the lead part. Once you lure app downloadees to your site with the blog and social bait, it's time to reel them in and get them to sign up. You can use a pop-up or an opt-in box at the end of your blog posts to encourage those emails and phone numbers. By the way, you also want to have an opt-in box on your homepage so no matter what page someone lands on, the option to sign up is right there in front of them.

Now that you have the social blogging down, let's talk about which social sites you are going to use and how you're going to use them. The first site that is a must is Instagram. Instagram is an app that's used on phones. The audiences match. Plus, with this strategy you can get a ton of signups and interest before you launch. Then when you do launch, you can change the link in your bio to the app store for easy downloads. You will also want to use Google Plus and start building a network there. You are launching on G+, so it makes sense to get in front of the Google fanatics. Plus, with 1,000 followers on G+ you have access to advertising. That could be a huge win. If the audience is right, you'll also want to be active on Facebook and Twitter. Both are highly mobile and highly populated.

In addition to all the awesome visual and mobile friendly social content you create, you should also think about setting up and sharing a mobile short code to capture people while they are on their phones. Something like "Text 'AppTime' to 555-1111" will do the trick. You'll want as many phone numbers as you can get before launch.

After six months of heavy content and lead generation, you'll be ready for launch. The first thing you'll want to do is email and text everyone who signed up in the pre-launch phase and let them know that the app is live. Since those who receive the text will be able to head on over to the app store from their phone, they will have a higher download rate. A simple click and they are there. See why I wanted you to gather phone numbers? Genius!

Once you get your list downloading, it's time to think like a publicist and get those third-party endorsements. There are tons of sites that review apps, and you should reach out to all of them. If you can get your app in the hands of some influential tech bloggers, you can see top download status in no time.

Lastly, if you need that extra push, you can engage in some mobile and social advertising. I think Facebook is great for advertising apps because you can get super targeted. In fact, Facebook even allows you to create an app download campaign and target different devices.

Well, there you have it, a mobile app strategy fit for a winner! Go out and get 'em.

Building a Brand? The Secret to Great Facebook Graphics

Building a Brand? The Secret to Great Facebook Graphics
As we all know, images when shared on social media hold so much power and when done right, it can really help your business grow its online exposure. More than 60% of social media is made up of pictures and this is because people are seeing how powerful a great graphic can be. When it comes to Facebook graphics, here are a few secrets to help you get the best performance out of your images.
1. Brand Assets
By brand assets I mean logo’s or product photos. It is important that you have various images of your products and a logo for your business as people won’t trust your company if you don’t have assets to back up your content. Doing an image stock check will allow you to see what images you have available to use when planning your visual strategy.
2. Voice and Visual Style
When it comes to your online voice and visual style, you really need to know who your target market to define what your customer wants from you visually. Is your brand mature, conservative or humorous? You need to know your visual style so that the images you are posting have the best possible chance of being shared via social.
3. Use Grids or Frames
When it comes to the images you are posting, you need to think about whether you are going to use a grid layout or a frame. Photo’s should be contained in one of the other so that your design has a more professional appearance and design order.
4. Filters
Filters are not just for #selfies. Well known brands on social media use filters to improve an images quality and to give a unique effect. Make sure that if you are going to use filters, that you chose one appropriate for your audience and not one that is just flashy and irrelevant to the image.
5. Be Creative
I say this time and time again because it is so important to be creative when it comes to social media and images. There is nothing worse than boring pictures because they won’t connect with your audience. Display your products in a unique way to give you a creative edge.
I am a huge advocate of photo editing tools and have always used PicMonkey until now. I have come across an even better, completely free of charge image editing tool that really is amazing. If you want to give your images that extra boost online, check out Canva


Keywords: Best Practices, Facebook, Social Media Marketing, Branding, Engagement, Influence, Loyalty, Marketing, Public Relations, Social Media, Social Networks, brand building, facebook graphics

Ethan McCarty is Moving to Bloomberg as Global Head of Internal Communications

It was a great pleasure last year to interview Ethan McCarty, who, along with Susan Emerick, did so much for listening (the IBM Design Labs) and employee advocacy in IBM Global Marketing. McCarty is moving to Bloomberg, where without doubt he will make his mark.

 
Here's the letter he wrote yesterday morning to his friends; I'm publishing it with his permission:
ethan mccarty's move to bloomsbergAfter thirteen challenging, rewarding, meaningful years, today is my last day at IBM. I am going to Bloomberg as the Global Head of Internal Communications.

I have worked on amazing projects and programs at IBM -- building IBM Research's digital communications system, launching Autonomic Computing (!), developing and facilitating the Jams, producing the Annual Report, introducing Smarter Planet, personalizing, socializing and democratizing our Intranet, growing our Alumni network, celebrating our Centennial, creating our digital strategy and our Social Media strategy and, last but certainly not least, launching the M&C Labs.

When I told a mentor that I was leaving, he said something that really stuck with me: you are starting to ask questions of yourself now that IBM cannot answer.  I think the biggest one is, of course, can I do great things outside of IBM?

At Bloomberg I will be at the crossroads of financial services, media, technology and even politics -- the very things that make New York City such an exciting place to live.  The company has a very strong and unique culture (and concomitant zaniness too, no doubt) and it is going through an exciting moment -- its founder's return, a massive expansion of the employee population, expansion of the core terminals business into adjacent industries -- that will make a compelling challenge for me as I build their Internal Communications capability. I aim to apply much of what I have learned from IBM to Bloomberg's CEO's quest for a more cohesive identity and narrative for Bloomberg employees.

So I am excited to test my mettle outside of IBM -- and nervous too: IBM is like my home town and leaving is scary.  Yet I feel very good about the work I've done with all of you and the network of relationships I have through IBM.  Looking back at my time at IBM, the massively overwhelming feeling is that it has been time very, very meaningfully and well spent.  And I have you, my fellow IBMers, to thank for this.

I am hopeful for IBM and all my IBM friends -- the company is on the precipice of a set of changes that will be super interesting, challenging and mind-expanding. You can feel the engines revving up for a course-change. And I will be rooting for you to make it in grand style (and not just as a shareholder).

Because I will always be an IBMer; I feel as though I have a tattoo on my heart in blue ink -- it's the eight bar logo, of course.

SEO for Dummies: Learn SEO in 10 Simple Steps

SEO for Dummies: Learn SEO in 10 Simple StepsIf you are anything like most people, SEO can seem like the unwanted elephant in the room. You know your business needs to deal with it, but you don’t want to be the one responsible for this task. When most people think SEO, they assume difficult, complex, and time consuming, but it doesn’t have to be any of those things. In fact, you can learn SEO in 10 simple steps. All you need to do is lean in, listen, and apply the information you are given. While no two businesses operate the same, SEO is flexible enough to accommodate any need, desire, or shortcoming. Remove the elephant in the room and take your business to the next level!

Teaching SEO
Step 1: Setup
During the initial setup stage, you should prepare yourself for success. Just as a house needs a solid foundation before the framing goes up, so does your SEO strategy. The foundation in this case consists of tools like Google Analytics, Google AdWords, and Google Webmaster Tools.
  • Google Analytics will play a major role in tracking and analyzing how visitors interact with your site. Because it is free of charge and relatively intuitive, it is a necessity for every SEO campaign. In addition to creating an account and adding it to your website, you will want to read up on the features it offers.
  • Google AdWords is particularly useful as it pertains to SEO for its keyword research capabilities. This incredibly valuable tool allows you to find out what users are searching for so you can cater to their needs, wants, and desires.
  • Google Webmaster Tools allows you to gain the most out of your SEO efforts by letting you view your site through the eyes of Google. This toolset gives you keen insight into how pages are performing, which links are pointing to it, keywords that are working, and aspects that need to be fixed. You will find it useful to read through Google Webmaster Guidelines.
Step 2: Site Audit
If you have an existing site, you will want to perform a site audit when starting your SEO. With each passing month, Google is becoming more stringent with its penalties, and rules are becoming increasingly cut and dried. The best way to ensure your site is in compliance is to perform a detailed site audit.
One helpful site audit tool is the Moz Site Audit Checklist. As a reliable source, this detailed checklist is great for examining everything from content and accessibility to site architecture and internal linking. Another good option is WooRank. This helpful website audit tool automatically checks and analyzes many items on the Moz checklist. While a site audit may take significant time and energy, it is completely necessary to SEO. Penalties for preexisting violations can be harsh and eventually undo much of the hard work you put into your site.
Step 3: WWW or Without
Surprisingly enough, a very important part of SEO depends on those three “w’s” you see in front of your site’s web address. If you aren’t careful, you could make a costly mistake regarding these letters. People often think this determines whether someone can arrive at your website by typing www.domain.com or domain.com, which is not quite the case. At its core, this is about how the search engines view your website and how links pointing to your site are treated. You can choose to go with the ‘www’ or without it, but it is important to choose just one. If you choose both, the search engines will view your website as two separate sites, which can badly damage your rankings and link quality.
Step 4: Keyword Research

Keyword Research
Some experts go as far as to say keyword research is the most important part of SEO. It’s hard to argue with that statement, as there are plenty of statistics to back it up. If you are serious about SEO, you need to invest heavily in keyword research. For your site to stand out against the more than 100 billion Google search queries per month, you must appropriately optimize. That starts with keyword research. Everything else falls into place after you gain an understanding of what your audience is searching for. Here is a sampling of useful tools you can use to get started:
  • Google AdWords Keyword Planner
  • Google Suggest
  • Ubersuggest
  • Google Trends
  • Google Webmaster Tools
Step 5: Navigation
Navigation, as it relates to SEO, is important on two ends. First, it is imperative for visitors to be able to navigate smoothly and quickly through your site’s pages. Second, search engines need to find clear connections between individual links and pages.
To accomplish both of these goals simultaneously, you need to build a universal navigation. Do this by identifying why visitors come to your site, what your top exit pages are, and what search terms are used on site. Next, you should divide your products and key pages into categories with useful names. Finally, put those categories in the universal navigation and keep things simple. If you use drop down menus, they need to be in HTML in order for the search engines to read them. If your product pages have more than 20 items on a page, consider adding a filter for visitors to narrow their search.
Step 6: On-Page Content

On-Page Content
While there is significant behind the scenes work that goes into SEO, you still need quality content for visitors to read and view. Google’s newest algorithm is putting a major emphasis on useful, high-quality writing instead of heavy keyword usage. Avoid keyword stuffing and instead use calculated, well-placed keywords. It is best to target one keyword phrase per page. As for the structure, each page should have a distinct arrangement and headings.
Step 7: Meta Tags
In order to understand the value of meta tags, you must think about things through the eyes of search engine users. When you search for something, how do you determine which result to click? You most likely analyze the first few results and read a few words from the title and accompanying description. As a site, you only have a limited string of characters to persuade a user to click on your result over millions of others available. That descriptive sentence is known as a meta tag.
Your site will see a noticeable improvement if you are able to properly attack meta tags. Each meta description should be around 160 characters and should include natural keyword phrases. It is also crucial that you include some sort of call to action. This can be difficult to accomplish in only a few words and requires careful planning and thinking. If you’ve done your keyword research and organized site content in an effective manner, it should all fall into place.
Step 8: Coding
Coding Robot Text Meta
Coding can be a difficult part of SEO for those unfamiliar with the topic. While you will probably need to find someone well-educated in coding to perform detailed actions, there is one area you should understand: robots.txt.
In simple terms, robots.txt is a text file that you put on your site to tell search engines which pages they are allowed to visit. While this code is not mandatory, it is very helpful in cases where you have pages you wish for search robots to avoid. Think of it like a “Do Not Disturb” sign on the door. Thieves can still get in if they like, but most folks will leave you alone. It is important to make sure your robots.txt file is in the main directory of your site and is structured appropriately.
Step 9: Sitemap
You can have a beautiful, properly structured site, but unless people can view it, your hard work doesn’t mean anything. To get the maximum amount of traffic and visibility, your site must be indexed by search engines and directories, like DMOZ. Otherwise, the big guys, like Google, Yahoo! and Bing, are unlikely to find the most relevant page on your site to display (if your site is found at all).
Many techniques and tools promise to get your site indexed by search engines. However, the least time consuming and most reliable way to lead search engines and visitors through your site’s content is by creating a sitemap. With an HTML sitemap, visitors can quickly navigate the contents of your site and head to the most relevant area. Similarly, an XML sitemap is read by search engines to ensure the most relevant page of your site is displayed.
Step 10: Off-Page
Backlinks
In addition to the work you put into your site, you’ll need to spend some effort working off of your page. Focus on link building through content marketing, blog writing, guest blogging, infographics, site directories, and other tools that allow you to leave online footprints leading back to your site. Off-page efforts also include social media marketing. When properly used, sites like Facebook, Twitter, Pinterest, and Instagram can be helpful tools in acquiring site traffic. Whatever you do, avoid black hat SEO techniques when it comes to off-page efforts.
Bonus! Build Trust
In addition to these 10 simple rules, you should understand the importance of building trust online by using Google+ Author Verification and WOT. These tools enable your site to build a healthy reputation and trust relationship with search engines and visitors. Registering your domain name for a minimum of 5 years also instills trust and indicates that you plan to be around for the long term.
SEO: You Can Do It!
You Can Do It
Whether you have tried SEO in the past and failed or have never given it a shot, don’t be intimidated by the noise. There are thousands of help articles discussing the “Do’s” and “Don’ts” of SEO, but you don’t need to learn everything at once. Follow these 10 simple steps and you will be well on your way to optimizing your site in a healthy way.
If you have any questions please post them in the comment area below and I will answer them as promptly as I can for you. Thank you—class dissmissed!
Woman Raising Her Hand in Class

Top 5 Ingredients For A Successful Instagram Campaign!

Despite having the highest engagement among all social media platforms, few companies have truly tried to tap into Instagram's potential to create campaigns to engage with their audiences.

Top 5 Ingredients For A Successful Instagram Campaign!There are a few possible reasons that attributed to this: The disabling of URL on Instagram user’s post heavily crippled its ability to drive direct traffic from Instagram. There isn’t an advertising option that’s similar to Facebook for brands to promote a campaign or product offering. Lastly, there is no default way for a user to re-share post, which leaves brands with only hashtags to reach their audiences.
But all these little problems can be easily overcome with some simple tips and tricks that we can learn from other brands.
Let’s start with the most important one.

#1 Understanding Your Instagram Audience

People visit different social networks for different reasons, and you need to know what type of post your audiences love the most on Instagram.
Starbucks love curating users’ photos on Instagram and re-posting them on their account. These little actions let their customers know how much they care about their creativities and opinions.
Especially in the past one year, fans were showing their creativity and love for Starbucks by drawing beautiful artwork on their cup and posting them. And in order to reward these fans, Starbucks constantly goes through these fans' account in search of the best artworks and re-posting them on their own.
Once the fans realized that Starbucks appreciates what they are doing, more of them participated and more designs started popping up every day.
All these traffics and excitement from fans then finally led to the White Cup Contest.
Here is an excerpt from Starbucks Newsroom on the contest.
“Waterman said he’s inspired by the creativity he sees throughout the Starbucks social community with cup art that’s been posted on Instagram, Twitter and Pinterest. People are already experimenting with different mediums, and he suggests they should “turn up the volume” on their creativity with this contest.” -
This is my favourite cup!
Starbucks White Cup Contest
Most of the artworks are really amazing; see them for yourself over here. Starbucks White Cup Contest
That’s to say, don’t simply hold a photo contest on Facebook and ask your Instagram audiences to participate. Understand what your audiences love about your Instagram account and create a unique campaign for them.
Now it's time to move on to the minor details on how to make an Instagram campaign successful.

#2 Get A Short And Easy-To-Remember URL

Directing traffic from Instagram has always been a problem for marketers as URL are turned into 'unclickable' link text in user's posts. By and large, this will usually result in a dip in conversation rates due to the additional steps that users have to go through.
Well if you can’t beat the game… try making it easier.
To overcome this restriction, use easy-to-remember url and this can be seen from the Starbucks White Cup Contest.
Starbucks Instagram

“mystarbucksidea.com" - Although this isn't an URL that Starbucks creates specifically for the campaign, it is still very relevant.
I mean how easy to remember is that? It has the word “Starbucks” that every one is familiar with. And the word “my” and “idea” that relates to the contest theme of creating our own design for the white cup.
This helps to lower the pain of going through that additional step of opening a browser to type the URL, as users can easily remember it.

#3 Using Hashtag To Spread the Word About Your Campaign

Instagram is a social discovery platform where users love searching for others who are similar to them.
Which is why, it is particularly important that you create a unique hashtag for your campaign. By doing so, it not only helps to spread awareness for your campaign when users talk about it but also to provide social proof when users search that hashtag on Instagram.
Here is an excellent example by Bloesem Living.
Blosem Living Instagram

See how the hashtag #WINBLOESEMCLASS describes both the contest as well as a mention of their brand.
Another way to spread the word using hashtag is to make use of more generic ones such as #contest #giveaway or something more geo-specific such as #contestsg or #giveawaysg.

#4 Using Re-gram to spread the word about your campaign

If you are unfamiliar with the word re-gram, it simply means to re-post what a user have posted on Instagram. Unfortunately, Instagram has yet to make this function a part of the default app.
So users generally turn to apps from either Android or iOS to do the job for them. Or this can also be done via screenshot, editing and posting.
Now, there are several important factors to take note of when creating an image that's perfect for re-posting
  1. Understand that Instagram is a very visual platform at its core, so create photos that are visual appealing and one that users will want to share.
  2. Keep your contest simple.
    Don’t ask your audience to tag 10 of their friends, use 5 hashtags, or even to type a long string of text all at the same time.
    To re-post your photos is already a chore in itself; don’t make it any more troublesome.
  3. Let your users know what you want them to do within the photo itself. This way, when they see the re-posted photos from their friends, they will know how to participate with a single glance.
Here is a great example from Arnhem Clothing.
Arhem Clothing Instagram
By using one of their product photo shoot for the background, they are doing a brief introduction of themselves to consumers who might not know about them yet.
They also clearly display the prize within the photo to catch the attention of users. Followed by 3 simple instructions on how to win.
How did they fare in the end? The photo was reposted 5402 times with the hashtag #Arnhem1000. I say that’s a lot of brand awareness generated!

#5 Use Your Instagram Profile To Your Advantage!

What are the 2 things that users can click on in an Instagram post?
Hashtags and Profile Handle of course!
Take a look at this user’s repost of Bloesem Living’s contest.
vandra instagram
What do you think her friends will click on after clicking on the hashtags and realized it doesn’t contain any information? Yes. The profile!
Which is why it’s absolutely necessary to update your Instagram profile according to the campaign that you are holding. Here are 2 things you can take advantage of in your profile.
  1. You can update your URL with the landing page URL so users can click on them easily.
  2. Create a short description of the campaign using the profile description provided to users.
    “Click on this URL for more information on how to win $1000 vouchers from us!”
This way users who didn’t see your original campaign photos and are too lazy to search for it can simply click on the URL to learn more.
That is it. These are the ingredients I have gathered to help you create a successful Instagram campaigns. Social media has always been about experimenting and being creative.
So go ahead, be creative and experiment!
Let me know in the comments if you think there are other ingredients that will help spice up this dish!

Are Your Social Media Landing Pages Ready for Prime Time?

For businesses these days, maintaining a Twitter and Facebook account is as important as having a telephone number. In many cases, more so. Customer engagement on social media is at an all-time high and shows no signs of slowing down. Consumers have come to expect their customer experience to extend to their favorite social channels and if you’re not there to meet them, your competitors will be happy to step up to the plate.
Excellent content is vital to a strong social presence so don’t overlook Twitter and Facebook landing pages in the rush to post your next viral update. If your social media accounts are your customers’ hospitable gathering spot, those landing pages are your welcome mat. Here are some great ways to polish them up:
  • Know your image sizes. Both Facebook and Twitter have specific guidelines for each image area on your account’s homepage so be sure to review them and adjust your pictures accordingly. Don’t try to squeeze something down to fit a tiny box or enlarge a picture beyond recognition so it’s just “good enough.” Use a free image editor to get just the right look and size. We like Skitch for Mac and Picasa for Windows, or you can check out PicMonkey for an online option.
  • Clear the clutter. It’s tempting to include as much information as you can about everything your company has to offer, but this is definitely a case where less is more. Include only the images and static content that supports your company’s mission statement and goals. Save lower priority messages for other parts of your marketing campaigns.
  • Be cool. Or warm. You want your content to shine, not get lost in a busy background or a jumble of color. Pick a color scheme that doesn’t overwhelm customers but that’s also in keeping with your overall message. Warmer colors are perfect for the down-home look that’s ideal for a dog groomer, while a security firm may want to go with cooler colors that play up the seriousness of its services.
  • Include a call to action. More than likely your visitors came to your landing page looking for product or contact information. Of course you’ll include those important things on your page, but don’t forget to tell customers what to do with the info once they have it. A clear call to action belongs on every landing page, every time. In fact, it’s often a good idea to use that as a starting point when creating your page and then build everything else around it.
Social media bio and homepages can be tricky to get right, but it’s very important that your welcome mat gets people through your front door so they stick around to become lifelong customers. Don’t feel you need to tackle the project yourself and don’t be afraid to call in a professional to help you put your best foot forward.
Image courtesy: zoutedrop
Photo Credit: Social Media Landing Pages/shutterstock


Keywords: Best Practices, Facebook, Social Media Marketing, Content, Google+, Branding, Strategy, Advertising, Twitter, Customer Service, Engagement, Influence, Loyalty, Marketing, Public Relations, Reputation Management, Sales, Social Media, Social Networks, Landing Pages, social media customer service